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Please remember, Wildcat Web is a secured site and you must login using your login credentials to access certain information. 


Need to change or Reset your Pin/Password?:


You can change or reset your pin/password by using the following steps:


1) Log in

2) Click on the head icon in the top right corner

3) Click on the ‘Personal Info’ link

4) Click on the password tab.

5) Type your current pin/password, your new pin/password and then confirm your pin/password.

6) Click the save button. 

(Pins/ Passwords must be a minimum of 4 characters and no more than a maximum of 10 characters.)


If you still need assistance,  please submit a request to the Help desk at 


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Spring 2019
Refund Notification

Beginning February 5, 2019, the Office of Student Account Services will be issuing refunds on Tuesdays and Thursdays. 

Refunds will be posted to students’ BankMobile accounts who meet the conditions below:

    1. You are currently enrolled full-time for the Spring 2019 semester; if you are enrolled in less than 12 credit hours, your financial aid awards may be reduced or canceled.
    2. Your classroom attendance has been verified, and your financial aid has been released and posted to your account.             
    3. You have a credit after all charges have been applied to your account.
    4. If you have a Parent Plus Loan, and your parent(s) have submitted a notarized authorization or have indicated on the plus loan application that the refund may be issued to you, then B-CU will release the refund to you.

BankMobile Disbursements

Important Notes:

  1. The student is responsible for repaying any funds the student received as a refund, if their financial aid is later reduced, and a balance is created. 
  2. The financial aid award may be adjusted, or repayment may be required if the student becomes ineligible (e.g. dropping classes, withdrawing, not attending classes, or make other academic changes), and could result in a balance for any charges that may occur after your refund has been issued.
  3. Disbursement of a refund does not indicate that the student’s prior year balance has been resolved.  Please check for prior balances at or by emailing

Office of Student Account Services

Email address:




Students: After logging into Wildcat Web, find elearning courses under Quick Links > My Courses or Current Students > My eLearning Open the eLearning Tutorial